About Noveltek: Innovation, Leadership, and Global Influence

A: Noveltek's electric logistics equipment is widely used in various industries, including but not limited to warehouse management, material handling, manufacturing, retail, building materials and food and beverage industries. Whether it is efficient handling of goods or long-term operation requirements, our electric forklifts, stackers, tractors and other equipment can provide strong support for customers, improve work efficiency and reduce labor costs. Our product design can also be customized according to customer needs to perfectly adapt to different working environments.

A: Noveltek implements a strict quality control system during product design and manufacturing. Our quality assurance (QA) includes load testing and durability testing before production to ensure the stability of each device under high-load operation. In terms of quality inspection (QC), we will conduct multiple tests on finished products, including stability, braking performance and traction, to ensure that all equipment meets the highest safety and performance standards before leaving the factory. We have passed international certifications such as ISO 9001:2015 and CE to further ensure the reliability of our products.

A: Noveltek's delivery cycle is usually determined by the customization requirements and order volume of the product. Standard products can usually be delivered within 4 to 6 weeks, while the delivery cycle of customized products will be adjusted according to specific needs. In order to ensure fast delivery, we have an efficient production process and supply chain management system, and maintain close communication with customers to ensure on-time delivery.

A: Customers can order through our official website or contact our sales team directly. The ordering process is simple. The first step is to confirm the product requirements and specifications, then we will provide a quotation and confirm the delivery time. In terms of payment, we provide a variety of payment methods, including bank transfer, letter of credit (L/C) and T/T. Customers can choose a suitable payment method according to actual conditions and make payment after the order is confirmed.

A: In Taiwan, we have professional technicians stationed in the northern, central, and southern regions to provide prompt maintenance and regular servicing. For international customers, our authorized distributors also offer maintenance and repair services. This ensures that customers can purchase Noveltek products with confidence, knowing they will receive reliable support that helps enhance operational efficiency.